1. What types of kitchen and outdoor dining products does Kitcheries offer?

Kitcheries specializes in a range of kitchen and outdoor dining products. We offer items such as meal prep food storage containers, accessory kits, and patio dining sets. Our products are designed to be durable and convenient, providing solutions for organizing meals, enhancing outdoor spaces, and enjoying al fresco dining.

2. How long do I have to return an item?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

3. What are the conditions for a return?

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

4. How do I start a return?

To start a return, you can contact us at support@kitcheries.com. Please note that returns will need to be sent to the address provided by our customer support team.

5. What should I do if I receive a defective or damaged item?

If you receive a defective, damaged, or wrong item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right.

6. Are there any items that cannot be returned?

Yes, certain types of items cannot be returned. This includes perishable goods (such as grocery food or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about your specific item.

7. How long does it take to receive a refund?

We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

8. What is Kitcheries' contact information?

Trade name: Kitcheries
Phone number: 518-8797668
Email: contact@kitcheries.com
Physical address: 1100 Jefferson Road suite 12, Rochester NY 14623, United States

9. What is Kitcheries' shipping policy?

For information about our shipping policy, please visit our Shipping Policy page.